Privacy Policy

We are committed to protecting your privacy and handling personal information in a respectful, secure and lawful way.

This page explains what information we may collect, how we use it, how we keep it secure, and your rights in relation to your personal data.

Who we are

Yellow Scarf Support CIC is the data controller responsible for personal information collected through this website and in connection with enquiries about our services.

Registered office:

Church House – Market Place
Evesham
Worcestershire
WR11 4RW

Data protection registration number: ZA934218

What information we may collect

We may collect, store and use certain personal information when you use this website or contact us.

• Information about your use of this website, including your IP address, browser type, referral source, visit duration and page views.
• Information you provide when contacting us or enquiring about our services, such as your name, email address, telephone number and any details you choose to share.
• Information you provide if you subscribe to updates or other communications from us.

How we use your information

We use personal information only for the purposes for which it is provided, or where there is another lawful basis for doing so.

• To respond to your enquiries.
• To provide information about our services.
• To administer our relationship with you.
• To improve the performance and usability of this website.
• To meet legal, regulatory or safeguarding obligations where applicable.

Website analytics and technical information

Our existing privacy information states that website usage information may be collected through Google Analytics, including IP address and related technical data about visits to the website.

This type of information helps us understand how the site is used and how it can be improved.

Cookies

Cookies may be used by websites to remember information about your browser or device. Our existing privacy information states that we do not use cookies to store this kind of personal browsing data ourselves, and that you can control or remove cookies through your browser settings.

Please note that some website functions may work differently depending on your browser settings.

Confidentiality and disclosure

We do not share your personal information with third parties unless this is necessary for the operation of our services, required by law, or otherwise permitted on a lawful basis.

Where disclosure is necessary, we aim to do so responsibly and only to the extent required.

How we protect your data

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

Our existing privacy information states that personal data is stored on secure, password-protected and firewall-protected systems.

How long we keep your information

We keep personal information only for as long as necessary for the purpose for which it was collected, or as required by legal, regulatory or operational obligations.

Your rights

Under UK data protection law, you may have the right to request access to personal information we hold about you, and to ask for correction or updating of inaccurate information.

If you would like to make a data protection enquiry, please contact us using the details below.

Third-party websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Changes to this policy

Our existing privacy information states that this policy is reviewed at least once a year and may be updated from time to time. Please check this page occasionally to ensure you are happy with any changes.

Contact us

If you have any questions about this Privacy Policy or the way we process personal information, please contact us:

Email: info at osrodek dot uk

By post:

Yellow Scarf Support CIC
Church House – Market Place
Evesham
Worcestershire
WR11 4RW