Terms & Conditions

By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use this website.

About us

This website is operated by Yellow Scarf Support CIC.

Registered office:

Church House – Market Place
Evesham
Worcestershire
WR11 4RW

Company number: 12403361

Use of this website

This website is intended to provide general information about our therapy and counselling services. You may use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

You must not misuse this website by knowingly introducing malicious material, attempting unauthorised access, or interfering with its normal operation.

Information on this website

We aim to ensure that the information on this website is accurate, clear and kept reasonably up to date. However, content is provided for general information only and may be updated, amended or removed at any time without notice.

While we take care in preparing website content, we do not guarantee that all information will always be complete, current or free from errors.

No emergency or crisis service

The information on this website does not replace medical advice, diagnosis, crisis support or emergency services.

If you or someone else is in immediate danger, at risk of serious harm, or requires urgent support, you should contact the appropriate emergency or crisis service immediately.

Therapy and counselling services

Any information about therapy, counselling or support services on this website is provided as a general description only. Availability, therapist matching, session arrangements and suitability for support may vary depending on individual circumstances.

Contacting us through this website, by telephone or by email does not automatically create a therapeutic relationship. Therapy begins only once arrangements have been agreed and support has been formally offered.

Appointments and communication

Enquiries submitted through this website or by email will be responded to as soon as reasonably possible, but we cannot guarantee an immediate reply.

Sending a message through the website or by email does not guarantee availability of appointments or services.

Intellectual property

Unless otherwise stated, the content of this website, including text, design, structure, branding and graphics, belongs to Yellow Scarf Support CIC or is used with appropriate permission.

You may view, download or print pages for personal, non-commercial use only. You must not reproduce, republish, distribute or exploit website content for commercial purposes without prior written permission.

Links to other websites

This website may include links to external websites for convenience or further information. We are not responsible for the content, availability or privacy practices of third-party websites.

Limitation of liability

To the fullest extent permitted by law, Yellow Scarf Support CIC excludes liability for any loss or damage arising from the use of this website, reliance on its content, or inability to access the website.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

Privacy and data protection

Personal information submitted through this website or when contacting us is handled in accordance with our Privacy Policy.

Changes to these terms

We may update these Terms & Conditions from time to time. Any changes will take effect when published on this page.

Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes relating to the use of this website shall be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.

Contact us

If you have any questions about these Terms & Conditions, please contact us:

Email: info at osrodek dot uk

Phone: +44 7400 299702

By post:

Yellow Scarf Support CIC
Church House – Market Place
Evesham
Worcestershire
WR11 4RW